Singapore, 4 March 2009 - Paragon’s $45 million facelift was completed recently, comprising a contemporary and elegant-looking facade, an expansion of three more floors of office and medical space as well as new stores.
Started in January 2008, the facelift forms part of Paragon’s continuous efforts to enhance its retail environment and shopping experience for customers. Mrs Linda Kwan, General Manager of Paragon, said: “With the facelift, Paragon has secured an even stronger positioning as an upscale shopping mall with its diverse mix of international brands appealing to the discerning fashionista.”
This upgrading project is also in step with URA’s call to building owners to create more interesting and unique building facades to enhance the vibrancy of Orchard Road, as more well-heeled international visitors come to Singapore.
The project is undertaken by DP Architects, the same company that oversaw the successful integration of Paragon and the former Promenade into a single shopping mall in 2003. DP Architect’s focus when redesigning Paragon’s façade was to create a modern, classy and yet timeless new look.
New facade, new tenant
The new, eye-catching three-dimensional facade comprises of multiple transparent, glazed and volumetric external pop-out glass installed above the walkway level. As part of the green movement, the multi-faceted layers of aluminium panels and fritted glass have in-built energy-saving LED lights.
At the busy intersection of Orchard Road and Bideford Road, Gucci’s flagship store will enjoy a looming five storeys of shopfront presence on the facade, starting from ground floor, providing a dramatic visual interest at this significant landmark junction. Four other designer stores fronting the mall and facing Orchard Road will see their shopfront increased by three times the current height. These four designer stores - Salvatore Ferragamo, Prada, Tod’s and Miu Miu, together with Gucci, will also be converted into duplexes, doubling the retail experience for shoppers.
“The design is partly prompted by luxury brand retailers looking for more space to expand and build their signature flagship stores and an opportunity to do something different. Paragon’s facade, when expanded forward by four metres towards the Orchard Road pedestrian walkway and spanning 115 metres in total length, will provide these tenants with significant visibility and brand expression," said Mrs Kwan.
All these exciting tenancy changes are slated to be completed by 3rd quarter of 2010, with Tod’s being the first to unveil its duplex unit in April 2009.
Fashionistas can also look forward to new additions to the existing collection of international luxury goods at Paragon when Jimmy Choo and Coach open their flagship stores in May and November 2009 respectively.
In addition to the facade makeover, the commercial space above Paragon retail podium has been expanded by another 29,000 square feet with the construction of three more floors for medical use and a fitness centre. Fitness First relocated from level 5 to levels 8 and 9 at the retail podium with an expanded facility of 17,000 sf. Pacific Healthcare Specialist Centre and Singapore Medical Specialists Centre are the other two new medical tenants at the extended floors.
Enhanced retail experience for shopper
To complete the enhanced shopping experience, Paragon participated in the Customer Centric Initiative (CCI) programme, a service excellence project spearheaded by Spring Singapore. Started in May 2007, the Paragon CCI programme has a training scheme for both the building management and tenants’ staff to ensure that they deliver a consistent service at Paragon. Mystery shopping exercises conducted after the training has shown an improvement in the overall customer satisfaction in the service. Several key initiatives such as concierge service, upgrading of facilities like carpark and toilets were also put in place to make Paragon a more enjoyable place to shop in.
Paragon will continue to work with its tenants to bring their service standards to the next level by conducting regular mystery shopping on their staff. This will give Paragon a distinctive personality that complements its premium status as a high-end luxury shopping mall.
One of the most successful shopping malls in Orchard Road with full occupancy, Paragon, which is owned and managed by Orchard 290 Ltd, a wholly-owned subsidiary of Singapore Press Holdings, has also won Singapore Retailer Association (SRA) awards for Shopping Centre Scorecard in two categories - Best Efforts in Advertising & Promotions and Best Efforts in Mall Maintenance, last year.
Issued by Singapore Press Holdings Limited
Co. Regn. No: 198402868E
For more information, please contact:
Senior Manager, Advertising & Promotions
Orchard 290 Ltd
Tel: 6830 3812
Assistant Manager, Advertising & Promotions
Orchard 290 Ltd
Tel: 6830 3813
Singapore Press Holdings Limited
Tel: 6319 1226
About Singapore Press Holdings Ltd
Incorporated in 1984, main board-listed Singapore Press Holdings Ltd (SPH) celebrates its 25th anniversary this year. It is the leading media company in Southeast Asia, delivering news and information through multiple media platforms.
Newspapers and Magazines
In Singapore, SPH publishes 17 newspaper titles in four languages. Every day, 2.9 million individuals or 79 per cent of people above 15 years old, read one of SPH’s news publications. SPH also publishes and produces more than 100 magazine titles in Singapore and the region, covering a broad range of interests from lifestyle to information technology.
Internet and Mobile
Beyond print, the Internet editions of SPH newspapers enjoy over 150 million pageviews with 9 million unique visitors every month. Apart from SPH AsiaOne portal, SPH’s online and new media initiatives include the online marketplace for products, services and employment, ST701; local search and directory engine, rednano.sg; Stomp (Straits Times Online Mobile Print), a portal that connects, engages and interacts with readers on the Web and via mobile phone messaging; omy, a bilingual news and interactive portal and The Straits Times RazorTV, a free access interactive webcast service offering live chat shows and video on demand clips.
SPH has a 20 per cent stake in MediaCorp TV Holdings Pte Ltd, which operates free-to-air channels 5, 8, U and TV Mobile, and a 40 per cent stake in MediaCorp Press Pte Ltd, which publishes the free newspaper, Today. In the radio business, SPH has an 80 per cent stake in SPH UnionWorks Pte Ltd, which operates entertainment stations Radio 100.3 FM in Mandarin and Radio 91.3 FM in English.
In addition, SPH has ventured into outdoor advertising through its wholly-owned subsidiary, SPH MediaBoxOffice Pte Ltd, Singapore’s largest outdoor motion display advertising network media company and a 35 per cent stake in TOM Outdoor Media Group, a leading outdoor advertising company in China.
SPH owns and manages Paragon, the prime retail and office complex in the heart of Orchard Road, Singapore’s main shopping belt. SPH’s wholly-owned subsidiary, Times Development Pte Ltd, is also developing a 43-storey upmarket residential condominium, Sky@eleven, at Thomson Road.
About Orchard 290 Ltd
Orchard 290 Ltd is a subsidiary of SPH, who owns and manages Paragon and Paragon Medical - a 14-storey medical tower sitting atop the shopping podium.